An enhanced self-service knowledge base library,expanded
pay-per-incident support,and a pair of subscription-based support
programs aimed to provide customers with world-class service,at a level
and cost that meet specific support needs.
It offers 24 x 7 support services available via phone,chat,and email.
Acronis Advantage Premier customers receive priority support in the
event of a business-critical system error,customers will receive the
initial response within one hour. The first year of service is included
with the Acronis line of corporate products.
Details
A range of flexible services tailored to your needs
Premier service levels with fast response time in critical
situations
Direct communication with experienced Acronis support
representatives
Training and demonstrations are provided online by sales
representatives
Help for organizations to meet the requirements of the Service
level agreement (SLA) and Continuity of Operations Programs (COOP)
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